Kindly click on `Raise Dispute` under transaction history section of the app. Don’t worry you need to wait 3-4 days and your money will be back in your account, you neither need to contact bank nor Google Pay. The next time you update your Android Pay app, it will become Google Pay. My transaction is successful, but the Merchant has not received the amount yet! Frequently Asked Questions (FAQ) Best way to contact Google Pay? Important:- Usually in this type of situation bank server automatically reverse your money either in Sender’s/Receiver’s bank account. The Google Pay for Business app is a simple, more secure way to accept payments, share offers, track sales, and more – without any extra fees. Once you click on the Contact button, You will see the following 2 options. Paid through Phonepe, Money Debited. It will help you when you contact Google Pay Customer Care Agent. How long does this last? At the top left, tap Menu Activity. Here's What You Should Know Here's What You Should Know Passengers can book a ticket up to 120 … My transaction is successful, but the Merchant has not received the amount yet! For other questions about your purchase, visit the Google payments help center . In this article, I will not say “Hope you all are doing well” because I know right now you are in very big trouble and worried about your money which is got stuck with GooglePay. Mainly Transaction failures have been observed during the Tatkal timings 10 AM and 11 AM during this Tatkal time period lot of transactions being processed in a short span of time. First of all, Open your Google Pay App and Click on 3 dots showing at the top right-hand side corner. After authorisation, your transaction can still fail. With the help of Google Pay, you can easily send or request money from your friends and family members. Through app support. My transaction is failed, but the money has been debited from my account ; My transaction is successful, but the beneficiary has not received the amount yet! In case money was deducted from your account, your bank could take 7–14 days to credit the refund in your account. Is it a rocket science to arrange a prompt refund. By: FE Online | Updated: Jul 08, 2018 10:46 AM. Order failed. Your email address will not be published. It may take 3 to 10 working days for this amount to reflect in your account, depending on your bank. The amount was debited from my account but the redirect to eBay paisapay failed after the netbanking transaction. Payment failure can be a nightmare! For purposes of the Combined Google Pay Terms (defined below), "Google Pay" is a service that is provided to users resident in India by Google India Digital Services Private Limited with registered office at Unit 207, 2nd Floor Signature Tower-II … Google payments center lets you view and update user's payments information across different Google products. Transfer times vary depending on the type of payment method you use. Tap the transaction you want to cancel. Money has been deducted from my account but website shows ‘Transaction Failed’. Open the Google Pay … Connect with a support specialist team. ... enter your debit card information. Google Pay Customer Care Toll Free Number: 18004190157. For the best Google Pay experience, we recommend using a debit card whenever you send or receive money from friends and family.With a debit card, sending and receiving money is usually the fastest option. Money Debited But Train Tickets Not Booked? Hi, There is a dispute raised for the transaction more than ** days ago and I have also sent all the requested bank statements and bank confirmation but I have not heard back from Google since then. So in this article, I am going to explain to you the way using which you can know about the current status of your pending/failed transaction and the way using which you can recover your money. Connect with a support specialist team. What if transaction failed? This situation is called ‘money gets deducted but not credited in the receiver’s bank account’. The cherry on the top is the cashback. You can also write description if you want. Important: If you send money from a bank account, you can’t cancel the transaction through Google Pay. No – you don’t have to lift a finger. Transaction failures might be due to following reasons mentioned below: Money debited … Notify me of follow-up comments by email. What should I do as it’s been over one month. If the amount has been deducted from your account but your transaction has failed, the bank will automatically reverse the amount to your account. Issuing bank confirmed there is no refund received. You must have heard the … Although they have not been debited from your account they will appear to have been taken. So, your money is safe. Google pay is super fast,super smooth and most reliable mode of transfer through UPI, Most of the transaction are 100% completed but due to the sever load or server fail from bank end your transaction may get failed. The worst part is money from your account will be debited/deducted but it will not credited in receiver account. Issue pending with them since a month. Google Pay App Transaction Failed Problem || How To Contact Google Pay Customer Care || Google Pay Money Debited But Transaction Failed:- Hey guys..! Learn more. UPI Transaction Ref No. Can I get a refund if I select a wrong recharge plan. Money was deducted from my account, but the recharge failed 1) In case the money was deducted from your account and the recharge was unsuccessful, the amount will be refunded in your respective account within 7 working days. See your options to connect with a support specialist. Google Pay has easy-to-use tools that put you in control so you can choose the privacy settings that are right for you. But the receiver does not get the payment. I made a payment and it failed, but the money got debited Print. Money has been deducted from my account but not deposited in the receiver's account. I called up eBay customer care who carelessly assured me that a refund will be initiated by system and I should have it within next 3 days but that has not happened yet. If the amount has been deducted from your account but your transaction has failed, the bank will automatically reverse the amount to your account. Games, Android, Fix an issue or problem. This site uses cookies from Google to deliver its services and to analyse traffic. Call Google Pay India customer care number. Money was deducted from my account, but the recharge failed 1) In case the money was deducted from your account and the recharge was unsuccessful, the amount will be refunded in your respective account within 7 working days. ATM transaction failed? In case this happens with you, here's what you need to know. In this article, I will not say “Hope you all are doing well” because I know right now you are in very big trouble and worried about your money which is got stuck with GooglePay. Your email address will not be published. # Money Debited More Than Once in Google Pay. options to connect with a support specialist, Set up screen lock to make contactless payments, Check if your phone can make contactless payments, Find supported payment methods for contactless purchases, Understand Google charges on your bank statement, Request a VAT invoice for Google purchases, Reopen your payments profile after disputing a charge, Fix issues paying for Google products and services, Report a problem or send feedback about the app. Guys before starting the main post I want to tell you that don’t panic because even though any kind of disaster happens at Google Pay Server wherever it’s located, Your money will be in the safe hand and you will definitely get your money back. You can add custom widgets from the widgets screen in the admin. Did you face this issue, Your money got debited (deducted) from your bank account and train ticket not booked? But when i check my bank statement it shows payment deducted. The transaction was made on 25th October 2018 at 9:47am of Rs 1000.The app is still showing payment processing Recommended Answer Recommended Answers (1) Diamond Product Expert Paolo Amoroso. After the processing period, the transaction status will change to either ‘Success’ or ‘Failed’. – to be able to pay online and in stores and also send money to friends and family,” says Gerardo Capiel, product management director for Google Pay. Usually, it takes 2-3 working days(Weekend & other holidays are not count). Open the Google Pay app. Learn more about reporting a fraudulent charge. This can raise the situation where the money is debited but tickets are not booked. The amount was deducted from my account, the portal is showing the payment is received by the vendor. I did a transaction of Rs 4000 on 19th jan 2019 to my friend, the money got debited but status of the transaction was processing, on 24th jan 2019 the status became deposited but my friend has not received it yet . Payment settled but ticket not booked: 1. To get  Google Transaction ID/UPI Transaction ID open Google Pay App and scroll down >> You will see All Transactions option there, click on that >> Now select your pending/failed transaction >> At the bottom you will see Date option, Click on that >> Here you will see following details:-. As a precautionary health measure for our support specialists in light of COVID-19, we're operating with a limited team. Since this time is taken by your bank, Paytm has little capability in expediting it. Made two transactions, one worth rs.2000 and other rs.2500 on 10jan 2019 to recipient's account through google pay. - Failed transaction but Money was debited yet not credited Closed Ganesh filed this complaint against Google pay contact number on Aug 25, 2020. Google Pay Transaction Failed and amount is debited from bank account – Know the step by step process to claim the refund for Google Pay failed transactions and debit of money from the bank account. Details. “Google Pay is an easy way for anyone with a Google account – Gmail, Chrome, YouTube, etc. The cherry on the top is the cashback. Obviously it creates a headache. I am an IT engineer and obviously working in MNC for survival. Select transaction for which you want to raise dispute. This is subject to change in the future. The sender makes payment through Google Pay and money gets debited from his account. Payment gateway failure is purely an infrastructural issue. Since a few months, I don’t bother about the wallet for neighbourhood purchases. Note:- Take a screenshot of your pending/failed transaction or note down the Google Transaction ID and UPI Transaction ID. If you have not received a mail confirmation and the payment has failed, the amount will be auto-refunded to you within 7 days (from the transaction date). I made a transaction using Google pay on 3rd May. Google pay is linked with fraud holders bcoz I also suffering from that type of problem ,on the date of 26 may 2019 sone fraud is also happened with me my 80000 rs debited from my a/c by fraud holders so I request with google pay plz give my money back ,fraud holder name is sazid and naushad. - Google trains money debited but transaction failed Open Chintan vahia filed this complaint against Google Pay on Apr 04, 2020. Both the parties, sender or receiver may be in tension, where is the money gone? Paid through Phonepe, Money Debited. Now scroll down & come at the bottom of the page. So, follow below steps: First of all open Google Pay app on your mobile. ***** Successful as per Google Pay. If you have not received a mail confirmation and the payment has failed, the amount will be auto-refunded to you within 7 days (from the transaction date). Just check your bank transactions statement daily because for this type of money reversal you will not get any message from the bank or Google Pay App. All the merchants, big or small, accept the money through the Paytm, Phonepe, Google pay etc. What do I do? But if it is debited then you can expect refund in 5-7 business days. See your options to connect with a support specialist, or consult the Help Centre. See your options to connect with a support specialist. Mainly Transaction failures have been observed during the Tatkal timings 10 AM and 11 AM during this Tatkal time period lot of transactions being processed in a short span of time. If you don't receive the refund credit in 7 days, please provide the below details by raising a request here … From google pay (Tez) app with google transaction id - cicagkcsi6rrva. My transaction is failed, but the money has been debited from my account ; My transaction is successful, but the beneficiary has not received the amount yet! I am a part-time blogger & YouTuber. Google Pay is one of the most popular digital wallet platforms that allows users to make a variety of online transactions. Get Link Report Abuse . Transaction Failed ( Money Deducted but not credited in account) Google pay is super fast,super smooth and most reliable mode of transfer through UPI, Most of the transaction are 100% completed but due to the sever load or server fail from bank end your transaction may get failed. In case we don’t get confirmation for transaction success from your bank/gateway within the next 4 hrs, the transaction fails. Tap the transaction you want to cancel. 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